Maintenance

maintenance

To help you maintain the highest level of service for your hotel and your guests we are pleased to offer you the following maintenance options for your existing or new telephone system.


Category A Monday - Friday: 9am - 5pm (bank holidays excluded) System failure in excess of 20%: 4 working hours response Minor system faults: 16 working hours response

Category B Monday - Saturday: 9am - 5pm (bank holidays excluded) System failure in excess of 20%: 4 working hours response Minor system faults: 16 working hours response

Category C 365 days a year, 24 hours a day without exception System failure in excess of 20%: 4 working hours response Minor system faults: 16 working hours response

Category D Monday - Friday: 9am - 5pm (bank holidays excluded) Any level of system failure: 4 working hours response

Maintenance cover available for single or multi-site and nationwide projects.
Brands including Siemens, Alcatel, Mitel, Avaya, Toshiba, Panasonic, 3Com and BT, are all supported.


For more information on Maintenance services please contact us using the Contact Us section or email sales@jprassociates.co.uk